Delivery Information

You’ll be eligible for complimentary free delivery when your order totals £40.00 or more.It will be automatically applied at the checkout before payment. Alternatively, you can also choose express delivery before making your payment.

Delivery Policy

The delivery charge for your order is calculated at checkout and is based on your chosen delivery option, which can range from next day to standard delivery. Note that there is only one parcel charge per order.

What is the method of delivery for my order?

Evri / Royal Mail: Standard Delivery

We offer Standard delivery through Evri and Royal Mail.  This service aims to deliver your order within 2/3 working days, including Saturdays, after it has been dispatched.

Once your order has been dispatched, we will provide you with a tracking number for your package. Please note that delivery times may vary depending on the destination and may take slightly longer for remote areas.


UPS / DPD: Express Delivery

Your parcels will be delivered to your door the next working day after dispatch by UPS / DPD. We will provide you with a tracking number, and the service is fully tracked, including a 1-hour delivery window for most options.

When can I expect to receive my order?

Typically, you can expect your delivery orders to arrive within 1-3 working days from the date of placement, depending on the shipping option you select. Please note that delivery times may be longer for orders shipping to locations outside of UK Mainland.

Will all of the items in my order be shipped together?

We will gather all of the items in your order and ship them together. However, if your order is large, it may be divided into multiple packages and may not be received at the same time. If you have ordered an item marked as “pre-order”, we will typically wait until the entire order is ready before shipping. If you would like part of your order to be shippedearlier, please let us know and we will be happy to accommodate your request.

What are the typical delivery times for your company?

These deliveries typically occur Monday through Saturday, between the hours of 8:00am and 7:00pm. You can track your parcel’s delivery time if a tracking number is provided with your order. Additionally, you can provide delivery instructions during the checkout process.

What is the procedure for handling missed deliveries?

If you are not present at the time of delivery and have provided specific instructions, the courier will make every effort to follow them. If no instructions are provided, the courier will attempt to leave the package in a secure location on your property and leave you a note indicating where it has been placed. If no secure location can be found, the driver will then try to leave the order with a neighbour and leave a note indicating which neighbour the package was left with.

If delivery is unsuccessful after three attempts, the package will be returned to us.

We cannot be held responsible for any missing packages that have been left as per the customer’s instructions.

International Shipping

Currently, we do not offer international shipping.

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